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How Do Commissioners Send Invites To Their Members?

Updated over 2 weeks ago

Commissioners can't manually add members to contests — all participants must self-register using an invite link. This ensures members affirmatively consent to join and aligns with legal and compliance requirements. Splash has also moved from pool passwords to invitation links, simplifying the process and improving security.

To access the Invites Manager:

  1. Go to the Commissioner tab.

  2. Click Manage Contest.

  3. Click Invites Manager.

From the Invites Manager, you can:

  • Share the invite link — copy and send it directly to invitees via email or text.

  • Add invitees by inviting your Splash followers, users from past contests (Splash, RunYourPool, or OfficeFootballPool), or by importing an email list.

  • Track invites — view sent, pending, and accepted invites under the Sent tab.

  • Download a CSV of your invite list to follow up from your personal email.

  • Send reminders — click the Send Reminder button, add a custom message, and send.

Note: Finalize your contest settings before sending invites — some settings can't be changed after participants join. Invited participants will find their invitation in My Contests > Invites.

If some recipients don't appear to have received their invitations, use the Download button under the Sent tab to get a list of invitee emails and follow up directly — delivery issues like emails going to spam are common.

Troubleshooting Empty Pools

If there are empty pools that need to be deleted to avoid confusion:

For Splash Contests:

  1. Go to the Commissioner tab.

  2. Click on the contest you wish to delete.

  3. Use the "..." (three-dot) menu and select Cancel Contest.

For OFP Contests:

  1. Access the contest manager.

  2. Navigate to Pools > My Pools.

  3. Select Remove and confirm by choosing Permanently Delete.

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