Commissioners are no longer allowed to manually add members to their pools or contests due to legal and compliance requirements. This measure is in place to ensure all members affirmatively consent and create their accounts themselves, enhancing both security and participant compliance.
Additionally, Splash has transitioned from using pool passwords to invitation links, which simplifies the invitation process and enhances security. Participants can also search for a Commissioner's Splash username to join contests directly from the Commissioner page.
To access the Invites Manager and email your members to your contest, follow these steps:
This method aligns with legal and compliance norms, ensuring secure and participant-driven consent for joining contests.
Go to the Commissioner tab.
Click Manage Contest.
Then click Invites Manager.
From there, you can:
Members need to use the invite link provided to self-register. They can create accounts if they don't already have them, ensuring direct and secure participation.
Additionally, invited participants can locate their contest invitations in the My Contests tab under the Invites section, where they will also receive a notification about the invitation.
Share the invite link: Copy and send it directly to invitees.
Add invitees by:
Copying the link to send via email or text message
Inviting your Splash followers
Inviting users from past contests on Splash, RunYourPool, or OfficeFootballPool
Importing email lists
Important: Before sending any invitations, ensure that the contest settings are correctly configured as changes may be restricted after participants join.
You can track sent, pending and accepted invites under the Sent tab.
You can also download a .csv file of everyone you have invited to send invites from your personal email.
Need to remind people to join? Just click the Send Reminder button, add a custom message, and send!
If some recipients do not appear to have received their invitations, you can use the Download button under the Sent tab to obtain a list of invitee email addresses. This allows you to verify and follow up directly in case of delivery issues such as emails being marked as spam.
Troubleshooting Empty Pools
If there are empty pools that need to be deleted to avoid confusion, follow these steps:
For Splash Contests:
Go to the Commissioner tab.
Click on the contest you wish to delete.
Use the “...” (three-dot) menu and select Cancel Contest.
For OFP Contests:
Access the contest manager.
Navigate to Pools > My Pools.
Select Remove and confirm by choosing Permanently Delete.