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How to Reset Your Password Successfully

A step-by-step guide to resetting your password, including tips for success and what to do if you signed up via Google or Apple.

Updated over 2 weeks ago

No worries — resetting your password is quick and easy. Follow the steps below to get back in.

⚠️ Heads up: Password resets are no longer supported in the Splash mobile app. Please use a web browser on your phone or computer.


Steps to Reset Your Password

  1. Go to the password reset page and enter the email address associated with your account.

  2. Click Send Reset Email.

  3. Check your inbox for a reset email — it usually arrives within a few minutes. Don't see it? Check your Spam or Junk folder.

  4. Click the link in the email and set your new password. Note: the link expires after 60 minutes — if it's expired, just request a new one.

  5. Log in with your new password.


Tips for a Smooth Reset

  • If you have multiple email addresses, make sure you're checking the one registered to your Splash account

  • If you requested multiple resets, only the most recent link will work

  • After resetting, update your saved passwords in your browser or password manager so autofill doesn't fill in the old one


Reset Email Not Arriving?


Still Can't Get In?

Email us at support@splashsports.com and we'll help you get back in.

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