Skip to main content

Membership: what it includes and how billing works

What a membership includes and where billing is handled.

📍 Where to find it: Shown before certain actions as Start your Membership Now

Some actions in SportsVisio Manager (also called SV Record) require an active membership. When one does, you'll see the Start your Membership Now screen before you can continue.

What you get

The membership screen lists What you get:

  • A full season of video uploads to SV Cloud

  • Personal and Team box score statistics

  • Automatic highlight clips from your actions

How the gate appears

Before certain actions, the app shows the Start your Membership Now screen with two choices:

  • Get membership: start your membership.

  • Maybe later: dismiss for now (you won't be able to finish the gated action until you have a membership).

Billing, plan changes and refunds

Billing management, plan changes, refunds and credits are not handled in the mobile app. They're managed on the web product or by customer success. Cancelling and plan changes are self-serve on the web (Settings > Billing > Manage subscription). See How to cancel or change your plan. For anything else about payments or refunds, see Billing and refunds or email customersuccess@sportsvisio.com.

Did this answer your question?