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How do I lock and unlock a Spriggy Card?
How do I lock and unlock a Spriggy Card?

Steps to manually lock and unlock a Spriggy Card

Updated over 2 months ago

If your child misplaces their card, we’ve got you covered. You can lock their card to prevent any purchases until you unlock it again (but remember, only the primary parent can lock and unlock the child’s card, not any additional parent user).

To lock and unlock a Spriggy card as a Primary Parent:

  1. Log into Spriggy using your Primary Parent Login.

  2. Select the child whose card you want to lock or unlock.

  3. Tap ‘Spriggy Card’.

  4. Tap the purple ‘Lock’ icon below their card, then tap ‘Yes, Lock Card’.

  5. To unlock the card, return to this screen and tap ‘Unlock’.

Please note: If you lock your child’s card as a parent, you will also need to unlock it. Kids can’t unlock cards that have been locked by parents.

To lock and unlock a Spriggy card as a child:

  1. Log into Spriggy using your Child Login.

  2. Tap the purple ‘Lock’ icon from the My Spriggy Card screen, then confirm.

  3. To unlock the card, return to this screen and tap ‘Unlock’.

If your child has lost their card, here’s how to order a Replacement card.

Other advanced card control features

For information about the other advanced card control features that are available to Spriggy primary parents, see this FAQ.

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