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How to buy a prepaid voucher (Pay Ahead)

Pay ahead for your shop and earn Wave Points!

Wave Points is only available to users in the Republic of Ireland, for now. 🇮🇪

With Pay Ahead, you can purchase prepaid vouchers for a range of participating brands directly in the SQUID app - and earn Wave Points just for buying them! 🛍️


🎟️ How it works

Prepaid Voucher partners are marked with the pink Prepaid Voucher badge🎟️ in the app. When you buy a voucher for one of these partners, you earn Wave Points instantly - before you've even spent it. It works just like any normal gift card: if you don't spend the full amount in one purchase, the remaining balance carries over for next time. And if your total comes to more than the balance on the voucher, you can simply pay the difference with another card, just as you would with any other gift card.


📱 How to buy a voucher

  1. Open the SQUID app, navigate to the Wave section, go to Earn Points or scroll down to Pay Ahead.

  2. Select Prepaid Vouchers to browse all available brands, or find one under View Nearby Offers

  3. Choose the brand you'd like — for example, Tesco, Aldi, Ticketmaster, or SuperValu

  4. Select the voucher amount and complete your purchase

  5. Your Wave Points are credited to your balance immediately, and the voucher is sent to your email and also placed in the Vouchers tab of your wallet in the SQUID app.


🛒 How to spend your voucher

In-store vouchers

  1. Go to Wallet → Vouchers in the SQUID app

  2. Tap on the voucher you want to use

  3. A barcode will appear on screen. If the barcode isn't showing, tap the View Balance button

  4. Show the barcode to staff to be scanned at checkout

Online vouchers

  1. After purchasing, you'll receive a gift card via email

  2. Use this digital gift card code at the online checkout when shopping with that brand.


📍 Where can I use my voucher?

Vouchers can be in-store only, online only, or valid for both, depending on the brand. Before you buy, check the voucher's usage type by clicking on the store in the Prepaid Vouchers section of the app - if it's restricted to in-store or online only, this will be shown in a yellow notice below the Select Voucher Amount option and above the instructions. If there's no yellow notice, the voucher can be used both in-store and online.


📅 Checking your voucher's expiry date

Expiry dates can vary by brand. To check when your specific voucher expires, go to Wallet → Vouchers in the app and tap on the voucher to see its details.


💰 Checking your remaining balance

To see how much is left on a voucher, go to Wallet → Vouchers in the app and tap on the voucher. If you can't see the balance, tap the View Balance button.


🔧 Troubleshooting

  • If your Wave Points haven't appeared after buying a voucher, they should be credited instantly - if it's been longer than a few minutes, let us know the brand and purchase date and we'll look into it.

  • If you're having trouble finding a specific brand, check both Prepaid Vouchers and View Nearby Offers, as availability can vary by location.

  • Signed up with Apple's Hide My Email? Type your own email address into the email field at checkout so your voucher reaches you.

  • Voucher refused at the till? See My voucher was refused in store.

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