How to Collect Stamps Using the SQUID App and Troubleshoot Common Issues
The SQUID app allows users to collect stamps through NFC-enabled interactions with SQUID tags. This guide explains how to collect stamps, the requirements for using the app, and troubleshooting steps for common issues.
Collecting Stamps with NFC
To collect stamps using the SQUID app:
Ensure NFC is enabled on your phone: NFC (Near Field Communication) is required for the SQUID app to function. If your phone does not support NFC, you will not be able to use the app or collect stamps.
Open the SQUID app: Launch the app on your phone.
Tap your phone against the SQUID tag: The NFC signal will automatically trigger stamp collection. No additional prompts are needed on Android devices.
Restrictions on Stamp Collection
Redeeming Wave Points: If you use Wave Points to redeem a voucher for a purchase, you will not earn a stamp for that transaction. Stamps are only awarded for purchases made with regular payment methods.
Troubleshooting and Alternative Methods
If you encounter issues with NFC or the tag does not register:
Use a Receipt Code: If the SQUID tag fails to register, you can manually add a stamp using a receipt code. To do this: - Open the SQUID app. - Navigate to the section for adding stamps with a receipt code. - Enter the code printed on your receipt and confirm. - Retain your receipt until the stamp is successfully added.
By following these steps, you can ensure a smooth experience with the SQUID app and resolve common issues related to stamp collection.
Related Topics
How to enable NFC on your phone
Understanding Wave Points and their redemption rules