How Does SQUID Handle Stamp Management and Reward Redemption?
SQUID provides a seamless experience for managing stamps and redeeming rewards. Below, we outline the key policies and processes related to stamp management and reward redemption to help you make the most of your SQUID account.
Stamp Management
Adding Missing Stamps
If you believe a stamp is missing from your account, you can request a manual addition. However, proof of purchase is required for this process. Acceptable proof may include a receipt or equivalent evidence. Without such proof, the stamp cannot be added manually.
Non-Transferability of Stamps
Stamps are tied to your individual SQUID account and cannot be transferred to another person. This ensures that your rewards and progress remain secure and unique to your account.
Reward Redemption
Choosing Between Rewards and Stamps
When you have a reward available and collect a stamp at the same business, the app will display a pop-up. This pop-up allows you to choose whether to redeem the reward or collect the stamp. You must confirm your choice in the pop-up to proceed. This ensures clarity and prevents accidental redemptions.
FAQs and Troubleshooting
What if I don’t have proof of purchase for a missing stamp? Unfortunately, without proof of purchase, a missing stamp cannot be added manually.
Can I share my stamps with a friend? No, stamps are non-transferable and tied to your account.
What happens if I accidentally redeem a reward? Always review the pop-up carefully before confirming your choice to avoid accidental redemptions.
By understanding these policies, you can better manage your SQUID account and enjoy a smoother experience while collecting stamps and redeeming rewards.