Understanding SQUID Voucher Validity, Expiry, and Usage Policies
SQUID vouchers are a convenient way to make purchases, but understanding their validity, expiry, and usage policies is essential. Below, we provide a comprehensive guide to help you make the most of your vouchers.
General Voucher Validity
SQUID vouchers generally remain valid until the full balance is used. Once added to your account, they stay active and can be redeemed at any time, provided there is a remaining balance. If you see a date in the app, it does not indicate an expiry but rather a reference point for the voucher's issuance.
Expiry Policies
Loyalty and Reward Vouchers
Vouchers earned through loyalty stamps or Wave Points do not expire. You can use them at your convenience.
Promotional Vouchers
Campaign or promotional vouchers may have specific expiry dates. These dates are clearly displayed in the app, either in the push notification or on the claim screen where you add the voucher to your wallet.
Extending Expiry Dates
Expiry dates for vouchers, particularly promotional ones, cannot be extended. Once a voucher expires, it is no longer valid.
Usage Guidelines
Multi-Use Vouchers
SQUID prepaid vouchers are multi-use, meaning you can use the balance across multiple purchases. For example, if you have a €100 voucher and your first purchase is €30, the remaining €70 can be used for future transactions until the full balance is spent.
FAQs
Where can I find the expiry date of a voucher?
For loyalty and reward vouchers, there is no expiry date.
For promotional vouchers, the expiry date is displayed in the app under the claim button.
Do SQUID vouchers expire?
Loyalty and reward vouchers do not expire.
Promotional vouchers have specific expiry dates, which are clearly indicated in the app.
By understanding these policies, you can maximize the benefits of your SQUID vouchers and avoid any surprises.