In this article

Generate Invoice

Adding a Payment

Adding a Credit

Apply a Credit to an Invoice

Apply a Credit to a Debit

Adding a Debit

Account Detail

Messages and Workflows


When Billing is enabled in Penelope all Funders have an Account Information section located on the Funders page. By clicking on the Balance amount (where the currency symbol is) in the Account Information section you will be taken to the Funder Account Summary Page.

This Funder Account page contains information about the status of the Funder’s account including total amounts invoiced, payments, credits, debits, returns, pending amounts and outstanding balance.

Generate Invoice

When generating an invoice from the Funder Account page you will not be able to change the Funder (e.g. you can only generate an invoice for the Funder Account you are currently viewing) and some of the usual criteria options may not be available.

To ensure you can generate an invoice successfully from the Funder Account page it is important to ensure any Service Events you want to invoice have been resolved (e.g. attendance has been marked) and reviewed (if applicable).

Once you have clicked Generate Invoice follow the usual batch invoicing instructions. These instructions can be found here:

Adding a Payment

To add a payment to a Funder’s account:

  1. Click Add Payment.

  2. Enter the Reason, Transaction Date, Check No, Description, $Amount, Received by Site and Add to Deposit (if applicable).

  3. Click Save.

The Payment will be added to the Funder’s account. You will then have the option to Add to Invoice or Add to Debit if required (see below).

Adding a Credit

To add a credit to a Funder’s account:

  1. Click Add Credit.

  2. Enter the Type, Transaction Date, Check No, Description, $Amount and Issued at Site (if applicable).

  3. Click Save.

You will then have the option to Add to Invoice or Add to Debit if required (see below).

Apply a Credit to an Invoice

To apply a Credit to an invoice:

  1. Click Apply to Invoice.

  2. Select the Invoice you wish to apply the Credit to by click the plus icon (+) located next to the Invoice Number or click Select All.

  3. Repeat Step 2 as required.

  4. Click Save.

The credit will be applied to the selected invoices.

Apply a Credit to a Debit

  1. Click Apply to Debit.

  2. Select the Debit ID you would like to apply to the Credit by clicking the plus icon (+) and enter the amount you would like to apply. If you do not enter the amount you would like to apply the total value of the Debit will be applied.

  3. Click Save.

The debit will be applied to the applicable credit.

Adding a Debit

To add a debit to a Funder’s account:

  1. Click Add Debit.

  2. Enter the Transaction Date, Reason, Site, Amount, Reference Number and Description (if applicable).

  3. Click Save.

Account Detail

You will also find an Account Detail section on this page. This can be viewed ‘As Of’ a specific date or by a specified date range. To view information on a specific transaction click the Document ID number in the Account Detail section.

Messages and Workflows

At the top of the Funder Account page you will see the Messages tab. Here you can start Discussions about the Funder’s account.

Located on the right-hand side of the Funder Account page you will find a Workflow sidebar where you can create Tasks and Reminders for the Funder’s account.

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