We performed an emergency upgrade and server maintenance, bringing your Penelope instance to version 4.24.16.2. This resolved the defect impacting the API connection/Webgateway.
For more information on Emergency Maintenance, click here.
Opting out of an emergency maintenance window is not possible.
Outage Windows:
CAN – Saturday June 3rd between 9pm and 1am ET on Sunday June 4th
US – Saturday June 3rd between 9pm and 1am ET on Sunday June 4th
AU – Friday June 2nd between 11pm and 3am on Saturday June 3rd AEST (Friday, June 2nd between 9am and 1pm ET)
NZ – Saturday June 3rd between 1am and 5am NZST (Friday, June 2nd between 9am and 1pm ET)
UK – Saturday June 3rd between 2am and 6am BST (Sunday, June 4th between 9pm and 1am ET)
If you have any questions or concerns, please contact penelope@bonterratech.com or your Client Success Manager.