At StartPlaying, all GMs and players are expected to treat each other with respect and care.
This Code of Conduct applies to all StartPlaying spaces. This includes the website, Discord, GM discords used for player communication, and any time you are representing StartPlaying publicly (such as advertising games on social media).
Breaking these rules may result in a strike on your profile or a permanent ban from the platform.
What behaviors are required on StartPlaying?
Taking responsibility for yourself and your well-being by providing and properly using safety tools in games.
Speaking only for yourself and your experiences.
Treating all users with compassion and respect, regardless of their experience or identity.
Taking accountability for yourself and your actions after you have done something that caused harm or discomfort to another user (player or GM).
Advocating if someone at the table has done or said something harmful and contacting the Support Goblins if necessary.
If you have been hurt or made uncomfortable by another user, take time to care for yourself and think about the issue at hand before responding; use the reporting features rather than escalate the conflict.
Respect other participants and use the pronouns they ask you to use when referring to them. We understand that it is easy to make honest mistakes in this regard, but refusing to acknowledge a correction or deliberately misgendering another player is not acceptable.
What behaviors are not acceptable on StartPlaying?
Ignoring, arguing against, or deliberately refusing to respect the boundaries set by other members or the safety tools in play.
Deliberate use or promotion of hate speech, death threats, slurs, deadnaming, misgendering, or otherwise disrespectful language (This includes cursing and generally being rude).
Harassment, Assault, or Abuse of other users, either on or off the website. Harassment includes offensive verbal comments related to gender, age, sexual orientation, race, religion, disability, or any other protected characteristic. It also includes the displaying or sharing of sexual images without consent, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of the game, inappropriate physical or social media contact, and unwelcome attention of any nature.
Criticism or disparagement of players because of a lack of experience or low level of understanding of the game.
Speaking over GMs or other players, dismissing their contributions to the game without consideration.
Introduction or continuation of problematic material in a game, including, but not limited to, any item in the Content Warning section, without the express and ongoing consent of everyone at the table. Game themes will not include non-consensual sex or any sexual acts with minors.
Including problematic material in a game without expressly condemning it as wrong or purposefully leaving out content warnings.
Using alternate payment methods to pay for games or collect payment from players. This includes using StartPlaying to solicit players for a game and then moving off the platform for the paid game or running a table with players who have not signed up through StartPlaying.
Solicitation of explicit sexual content.
No call/no show on a session. Deleting a session/campaign/one-shot without notification to the players. You are running a business and need to maintain communication with your players as such. Please be respectful of everyone's time.
Misleading, lying to, or blocking anyone at StartPlaying who is investigating a report or negative GM review or otherwise.
What is the three-strikes policy?
StartPlaying operates a three-strikes policy for all users. Each violation of the Code of Conduct may result in a strike (mark) being added to your profile.
Strikes are only visible to StartPlaying employees, not to other users
You will always be notified if a strike is added to your profile
Accumulating 3 strikes is grounds for a permanent ban from the platform
What happens if I break the Code of Conduct?
Most violations result in a strike on your account.
However, some behaviors are serious enough to result in an immediate, permanent ban without going through the three-strikes process. The decision to issue an immediate ban is at the discretion of the Head of Customer Experience.
How do I report a Code of Conduct violation?
If someone engages in unacceptable behavior, report it to the StartPlaying Safety Team at support@startplayinggames.com. Once you submit a report, you will be contacted by the Safety Team within 72 hours.
You can also report users and Adventures directly on the platform. See Reporting a User on StartPlaying and Reporting an Adventure for steps.
