Skip to main content
All CollectionsStellar's Key FeaturesOur Modules explainedInfluencers module
I cannot see any stories on my influencer's profile, why?
I cannot see any stories on my influencer's profile, why?
Capucine DE LUCA avatar
Written by Capucine DE LUCA
Updated over 2 months ago

You just added an influencer to your portfolio but their stories are not visible?

Don't panic, it's normal! 😉

In Stellar, we keep stories "forever" as of the moment the influencer is added to your portfolio until the moment you decide to remove them.

But what if I need to add stories that have not been tracked yet or were posted with incorrect/missing hashtags or mentions? Once your report is created, you can add stories "manually".

How?

In the Posts tab, click on "+ Add Content", then "Add Instagram story".

⚠️ Please be aware that if the influencer wasn't added to the platform by the start time of your report, the stories won't appear, even if you try to add them manually. In rare cases, Stellar Tech may be able to retrieve more content than expected for some influencers, however, this is not a service we can guarantee. So it's best not to count on it. ⚠️

Did this answer your question?