1. Log into your Stobox 4 account at https://stobox4.io/.
2. Сlick the Crypto tab on the side panel and then click the Deposit button on the upper side of the page or next to the specific crypto.
3. On the Deposit page, select the cryptocurrency you want to deposit, such as STBU.
4. Choose the deposit network.
Please make sure that the selected network is the same as the network of the platform or external wallet from which you are withdrawing/sending funds.
For example, if you have STBU or any other token on the Ethereum network in your MetaMask wallet or exchange, you must select the Ethereum network on the Deposit page.
Do not select the cheapest fee option.
Select the one compatible with the platform from which you're withdrawing crypto.
You can send tokens that live on the Ethereum network only to an Ethereum address, and you can send tokens that live on the BNB Smart Chain only to a BNB Smart Chain address.
If you select incompatible/different deposit networks, you will lose your funds.
5. You’ll see a QR code and the deposit address for the network you chose.
Click the copy icon to copy the deposit address.
If you don't see any Deposit address, check this Troubleshooting article.
6. Paste your deposit address into the recipient address field on the platform from which you intend to withdraw crypto or your other wallet.
You can also scan the QR code into the withdrawing platform.
7. Your transfer will be processed after you confirm the deposit request in the wallet or platform from which you want to send tokens to your Stobox 4 account.
The confirmation time varies depending on the blockchain and its current network traffic.
Once confirmed, the funds will be credited to your Stobox 4 account shortly after. You can check the status of your deposit in Transactions on the main page or in the blockchain explorer of your selected network.
To see the tokens in your Stobox 4 account, select the correct network on the Crypto Assets page. If you deposited STBU on BNB Smart Chain, you will not see it if the Ethereum network is selected. You can select the network by clicking the button with the corresponding network name.
