Skip to main content
Creating a Site

How to create and update a Site (location) in your account.

Updated over 4 months ago

If you're just getting started, you can either modify the Demo Location provided or create a new Site. This article will go through the steps and give a brief description of each setting.


How to create a site

Select the Sites tab on the left-hand side, then select Add a Site in the top right.


Site Details

  • Show site on Storefront - Enable the toggle to make the site visible on your Storefront.

  • Site name - For example, the city/town in which this site is located.

  • Site phone number

  • Site location

  • Google Maps directions URL - Leave blank to generate automatically.


Site page

  • Storefront title - The main title is shown on the website.

  • Introduction - Add supporting text under your title with details about this site. You may want to include keywords within this text that will help people find you on search engines.

  • Unit type grouping - Groups help to organise related unit types on the Storefront.

  • Unit type display - Choose how to display unit types on your Storefront.

  • Show sidebar on Site Page - When turned on, visitors will see a sidebar with an image, contact details, location, access and good-to-know sections.

  • Site banner image - Replace the image at the top of your homepage.

  • About this site - A section on your site web page where you can add SEO-optimised content.

  • Image

  • Customer reviews - Show customer reviews on your site page. Recommended to increase sales.


Access

  • Access type - Access type settings can only be changed by Stora Support.

💡 Learn more on how to integrate Stora with smart entry systems:

  • Site access hours - Add when your customers can access this site.


Move-in

  • When can customers move in? - On your storefront booking form, Specify the days of the week that can be selected for move-in.

  • Future opening date - If this site has yet to open, select its opening date to enable your customers to book from then. If it's already open, leave it blank.

  • Include a custom message in move-in day emails - Write your own site-specific message to appear in customer move-in day emails below the next steps section.


Payment methods

  • Storefront payment methods - At least one payment method must be turned on. If multiple methods are turned on, the customer is asked to select one and then presented with the relevant payment form to complete their booking.

💡 If you only see one option, you must set up more Billing Periods. Learn how here.


Pricing

  • Storefront billing period - Set the billing period for every Storefront booking.

  • Storefront price display - Set the price initially displayed to storefront visitors on this site.

  • Storefront price visibility - Choose the journey you want visitors to take when they pick a unit type on your Storefront.


Tax

  • Tax configuration - Apply tax rates to this site.

📝 You can view our help centre article here on how to create or edit tax rates.


Invoices

  • Send invoice reminder emails for manually paid Subscriptions - Customers with manual payment subscriptions (cash, bank transfer, etc.) receive invoice reminders unless disabled at setup. Turn off this setting to stop all reminder emails for this site. Turn it back on to restore the previous subscription email settings.


Automation

  • Auto-reserve units for Storefront bookings - When a Storefront booking is made, a unit of the selected type will be reserved if available. The specific unit is revealed to the customer on move-in day.

  • Auto-deallocate move-outs - At the end of the move-out day, the unit is auto-deallocated unless overlocked or repossessed. Smart entry access will be revoked.

📝 Further help on Auto-lock can be found here.


How can I edit my Site details?

If you’d like to change or edit any of the Site details, you can do this by selecting the Sites tab on the left-hand side, selecting the 3-dots and then the Edit site button on the Site you wish to change.

💡 Please make sure to confirm your changes by clicking Update Site at the bottom of the page.

Did this answer your question?