You can tailor your Storefront checkout to match your business needs. This guide explains checkout options, product display settings, form fields, insurance/protection text, and agreement text.
How to customise your checkout
Go to the Booking Portal.
Open Pages.
Select Checkout.
Choose the checkout flow that suits your goals.
Checkout flows
Simple checkout: A single-page form best for quick bookings. You cannot sell products in Simple checkout.
Advanced checkout: A modern, mobile-optimised flow that can improve conversion. Enables one-off and recurring product sales.
Product display settings
💡 This section is only visible if you are using the Advanced checkout option.
Use Advanced checkout to offer products during customer checkout. If you haven’t created products yet, see How to create Products in Stora.
Set how products appear during checkout.
Page title and Description: Controls the title and description shown when customers can select products during checkout.
View options:
List view: shows all visible products in a list.
Grid view: Shows all visible products in a grid.
List view
Grid view
Form fields
Control which fields appear on your booking form and whether they’re required.
Home address: Address, City/town, Postcode, Country
Customer type: Home, Business, Student, Local authority, Charity
Storage use case: Business needs, Moving home, More space/declutter, Refurb/renovation, Going abroad/travelling, Other
Marketing source: Used before, Recommendation, Received leaflet, Seen building/signs, Seen advert, Google search, Other online search, Social media, Other
Contact details confirmation: Select whether your customers must confirm their email address and/or phone number before completing their booking.
To configure fields:
Toggle a field on or off.
Set Required if needed.
💡 You'll find this info in your new booking emails and on the contacts profile.
Customise the insurance/protection section
If you sell insurance/protection, edit the short description shown during checkout and link to any relevant policy pages.
Customise the “Please note” section
Add a short “Please note” message that appears just before customers submit the form. Use it to highlight important steps customers must take or future charges they should expect.
Custom agreement text
The booking form includes agreement text at the bottom with a checkbox that customers must tick to complete the form. By default, Stora generates agreement text per unit type, asking customers to agree to your Terms, Privacy Policy, and Insurance/Protection Policy (if sold). You can replace this with your own custom agreement text.
When you enable custom agreement text, provide two versions:
Agreement with insurance/protection
Example wording:
“By booking, you agree to our Terms, Privacy Policy, and Insurance/Protection Policy. Please review the coverage limits and exclusions before proceeding.”
Agreement without insurance/protection
Example wording:
“By booking, you agree to our Terms and Privacy Policy.”
⚠️ When using custom agreement text, you are responsible for correct links and content. Visit your Storefront booking form and click each link to confirm it works.