Your migration approach will depend on your business and operating style, but this article will give you a general overview.

Operators have found it useful to email their clients to advise of the change in the payment/management system. You may need to gather card information from customers, so advising them you'll be the contact for this is helpful. You could also ask them to call to provide the details.

We can upload customer information into Stora. This is helpful if you have a large number of customers and will enable you to create subscriptions more quickly. Find out more here.

You may be able to securely move customers' payment details across from your existing system to Stripe. Please contact Stripe support for this, and they will investigate if this is possible between the systems. If you are moving payment information across, please keep us informed, as we will have some technical updates to do.

With the customer data imported, you'll be able to select your customers from the drop-down menu when creating their full subscription. The most common approach is to select the move-in date as the date the customer's next payment is due.

You'll need the customer's card details when creating a subscription.

If you are creating a manual payment subscription for bank transfers, cash, cheques, or other services, the customer will be emailed an invoice on the 'move in' day.