This article will show how this can be added during the booking process or how you can manually add the customer VAT number to a contact. (This can be a requirement in certain EU countries).

Bookings

In order for a customer to add a VAT number during booking, the field must first be enabled.

1. Head over to your Stora back office > Online Store > Pages > Booking Form

2. Enable "Recipient Tax ID"

Note: If you want to make this a mandatory, select the "Must be completed" checkbox.

3. Once enabled, scroll to the bottom of the page and use the Save Changes button.

How to add the VAT number manually

Existing contact

1. Head over to your Stora back office> CRM > Contacts.

2. Select the contact you are wanting to add the VAT number for.

3. Use the Edit Contact button.

4. Fill out the VAT number field

5. Scroll to the bottom of the page and use the Update Contact button.