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Portal Listing Details

How to setup and edit how a listing appears on the portals

Written by Hannah Malarky Andrew

Portal Listing Details

When publishing a property, or when a property has already been published, there are some options to determine how the listing appears on the portals.

To get started, click Edit > Make Available For Sale / Make Available To Let. If the property already has a listing, click Edit > Edit Sales Listing / Edit Lettings Listing instead. Sales and lettings listings share many of the same options.

Note - If clicking Make Available For Sale / To Let takes you to the Property Onboarding page, you’ll need to complete the property onboarding workflow to make the listing available.

If you have a role with the permission ‘Allow this user to publish listings when there are outstanding mandatory actions’ enabled, you can make the listing available without completing all mandatory steps. For more information, see our Roles and Permissions help article.

Listing Details for both Sales and Lettings

  • Brand - You can choose the branding for that listing, based on the brands setup in your Company Settings. This can be useful if you have specific branding on specific types / values of properties.

  • Occupancy Status - Choose whether the property is occupied by the Owner, Tenants or is Vacant.

Note - If the property is marked as Vacant, new and rearranged viewing emails won’t be sent to the owner or tenants. If the property has an active tenancy, viewing emails will go to the tenants rather than the owner.

  • Private Listing / Do not publish to website - Choose where the listing should appear:
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    - Full Visibility - on the portals and your website.

    - Portals only - on the portals but not your website.

    - Website only - on your website but hidden from the portals.

    - Private - hidden from both the portals and your website.

  • New build / Retirement - Add these as property tags under ‘Property tags’ (or tick the checkboxes on the older listing form). The listing will then be flagged as a new build or retirement property on the portals.

Portal Flags

  • Featured / Premium - Under ‘Portal Flags’, you can flag the listing as Featured (choosing either Subscription or Property of the week) or Premium on Rightmove. You’ll also need these options set up in your Rightmove account for this to work.

Note - Once a listing has been flagged as Premium, or Featured as Property of the week, this can’t be removed.

Sales Specific Listing Details

  • Price qualifier and price - Choose a price qualifier (None, In Excess of, Prices From, Guide Price, Offers Over, Offers in Region of, Fixed Price, Part Buy or Part Rent) and enter the listing price.

Note - Price on Application (POA) is no longer accepted by the portals due to the National Trading Standards Estate and Letting Agency Team (NTSELAT) banning the use of it in 2022.

  • Auction - Add ‘Auction’ as a property tag under ‘Property tags’ (or tick the Auction checkbox on the older listing form). The listing will then be flagged as an auction property on the portals.

Note - The Auction option allows you to flag the property as auction without using the Pattinson Auction integration.

  • Add Sole Agent Period - If ticked, you can enter the sole agency expiry date. You can then track contracts nearing expiry in the Sole Agent Period column of the Listing Performance table on the Properties page.

Lettings Specific Listing Details

  • Furnished - Select what to show in the ‘Furnish Type’ field on the portals: Unfurnished, Fully Furnished, Part Furnished or Furnished/Unfurnished.
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  • Let Type - Select what to show in the ‘Let Type’ field on the portals, i.e. Long Term or Short Term.
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  • Allow Pets? - If set to yes, the property listing on the portals will be flagged as 'Pets Allowed'. For agencies in Scotland or Jersey, you can record whether pets are allowed. This is for your records and isn’t published to the portals.
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  • Price PCM - Enter the rental price amount to show on the portals, entered as PCM.
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  • Rental Deposit - Enter the rental deposit amount to show on the portals.

    Note - To set or change the rental price and deposit, you’ll need a role with the permission ‘Allow this user to change the price and deposit on lettings listings’ enabled. The deposit field also has a calculator to work out the maximum deposit of five weeks’ rent.

  • Available from - Enter the date the property is available. Enter today’s date if it’s available now. If you leave this blank, the portals will show ‘Ask agent’.
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  • Minimum tenancy period - Enter what to show in the 'Min. Tenancy' field on the portals. This field only shows if a minimum tenancy period has already been set on the listing.
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  • Student Rental / Shared Accommodation - Add these as property tags (or tick the checkboxes on the older listing form) to show the listing in the student and house share filters on the portals.

Sales Specific Details

  • Continue Marketing This Listing as For Sale - Once a property is under offer or sold STC, you can tick this to keep marketing it as ‘For Sale’ on the portals and your website.

  • Send property alerts to matching applicants - When creating a listing, this sends the property to applicants who match it. It’s ticked by default.

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