There are two types of charges in Street: one off charges (simply referred to in Street as 'charges') and recurring charges.

Adding either charge to a ledger will create a debit on that ledger and reduce the balance accordingly.

This article explains how to create one off charges. For recurring charges, see this help article.

One off charges should be used for any time you are adding a single charge. Some examples are tenancy setup fees (for owners) or key replacement fees (for tenants).

You can add charges on any of the following ledgers: Lettings Application Ledger, Tenancy, Owner, Contractor. The only ledger it is not possible to add a charge to is your agency ledger.

To add a one off charge, head to the relevant ledger and click actions > add charge:

It's important to select who the charge will be payable to. For example, a tenancy setup fee on an owner ledger would be payable to the agency. Enter the relevant details including the type, amount, date and charge description.

When finished, click 'save charge'. The charge will now show on the ledger, as a debit, and will initially be unallocated. If that charge was added on an owner ledger, you can allocate this on the Allocate Funds step.

If the charge was added on a lettings application, tenancy or contractor ledger you can either allocate manually on that ledger or allocate during the Receipt and Reconcile stage.