How do tenancy ledgers work in Street

Street makes it easy to track and manage your tenancy's accounting. Each tenancy will have a unique ledger for that tenancy which will remain the same regardless of how many terms the tenancy has. This enables you to keep an accurate record of incoming and outgoing money for the entire tenancy duration.

The easiest way to access a tenancy ledger is to head to the tenancy page and click on the Accounting tab.

Alternatively from the owner ledger you can click 'view' > 'tenancy ledger'.

The tenancy ledger page gives you a breakdown of the balance, next rent due date, rent amount and unallocated funds.

The balance is the running total of the ledger, including all credits and debits. This section can also show the pending balance, when there is an upcoming charge on the ledger, showing what the balance will be after that charge goes live.

The next rent due section looks at the recurring rent charge and the the 'payment day', showing the next payment day. Ie on the 1st July, a recurring rent charge with a payment day of 4 would show a next rent due date of 4th July.

The outstanding section shows the total amount of money that is outstanding on any charges on the ledger. Note - this doesn't necessarily mean the tenants owe this money, as you may have unallocated funds that just haven't been allocated to the charges.

The unallocated funds section shows the total amount of money that is available on the ledger but has not been allocated to a charge.

The tenancy ledger shows a list of entries that are relevant to the tenants, such as rent charges (payable by the tenants), rent received (payment sent by the tenants) and miscellaneous such as key replacement (payable by the tenants).

You can filter entries by a date range, void entries that have not yet been allocated and toggle to show voided entries.

Clicking 'view' on an tenancy ledger lets you view any recurring charges or open the linked owner ledger.

You can also click 'actions' which gives you options to receipt money in, add a one off charge, add a recurring charge, add a credit note, export the ledger to CSV or issue a refund:

When receipting money into the tenancy ledger you can allocate this to a charge on the ledger immediately. This can be done at the point of receipting money in (via Actions > Receipt).

Or if you choose not to allocate immediately, it can be done manually by clicking the three dots on the that entry line and clicking 'Allocate to charge'.

However you will need unallocated funds available on the ledger or this will not be possible.

If you're looking for help on the various other ledgers, please see the following help articles for Application, Owner, Agency and Contractor ledgers.