Within you branch settings section you can edit the key settings relating to your branch. Head to Settings (left side panel at the bottom) > Branch Settings > General Settings.

The majority of branch settings are included in the general tab.

Firstly you can view your internal branch name as well as your current branch address. It is not possible to change your internal branch name or the branch address in your account so uf you need either of these changed, please contact Street Support via live chat who can help.

Next you can set your public branch name (that is used in emails & SMS messages to customers), your branch email address, web domain branch and telephone number.

Additionally you can choose the default brand for your branch which controls your branch colours and logo on areas like emails, valuation template and property listings. For more information see our Brands help article.

You can also add branch disclaimer which will automatically be added to all of your property listings on the portals, showing at the bottom of the description area. This disclaimer can be whatever you choose however some examples are:

In general preferences you can set the calendar start and end times which controls what times your branch calendar will start and end at. The times here don't control your availability for online bookings, it is simply a visual setting inside of Street to prevent the calendar showing all day.

If you have Two Factor Authentication (2FA) enabled, you can choose to enforce it for your branch here. This will require any user within that branch to setup or use 2FA to login to Street. For more information see our Two Factor Authentication help article.

Under communication preferences you can enable automated property match emails. If enabled, whenever a new applicant is added to Street, they will automatically be sent an email with all the properties that match their criteria. For more information, see our Applicant to Property Matching help article.

You also have the option of enabling the auto responder. If enabled, applicants will receive an email from Street after submitting an enquiry via Rightmove or Zoopla. The content of this can be edited via your notification preferences either at branch or company level, in the 'enquiries' tab on edit notification content. Additionally, you can incorporate the online viewing booking process and/or sales pre qualification questionnaire into the auto responder email. For more information, see our Pre Qualification Questionnaire help article.

The hide address on memo of sales will exclude your branch address when generating a Memorandum of Sale, using the branch contact details instead. You can also choose to hide the contact details as well, hiding your branch phone number and email address too.

Finally, if you manage lettings, you can choose whether to generate renewals for let only tenancies. If toggled off, renewals will only generate for fully managed or rent collect tenancies.

In the portals tab within general branch settings, you will see a list of the portals that have been setup for your branch, along with the brand and portal brand ID.

You also have the option of adding Rightmove Tenancy Information. The information entered here will appear under the 'Tenancy info' pop up on each on your Lettings listings on Rightmove. Left blank, the pop up will continue to use Rightmove's default text.