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Elios Finance Walkthrough

Why This Matters

Financing options can make or break a deal. When your finance integration is set up correctly, your sales team can present customers with payment options in seconds — turning 'I can't afford it' into 'Where do I sign?'

What You'll Need

  • Admin access to SubcontractorHub

  • Active finance partner integration

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Sign in to your SubcontractorHub account with your username and password.

Step 2

Click on the "New Customer" button at the top of your screen to create a new lead.

Step 3

Input the customer’s address and basic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type and assign it to a user by clicking “Assign To”. Fill out setter and lead source details, as well as other information.

Step 4

Click “Create customer” in the top-right corner of the page.

Step 5

You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.

Step 6

Click the “Utility” drop-down box in the Consumption profile section and select the correct utility provider.

Step 7

Scroll down to enter the client's kWh usage. You can opt to either enter the monthly or annual usage by switching the toggle. The predictive AI will also generate an assumed consumption amount based on the address entered. Likewise, if you only have a few months of data available, the software will attempt to auto-fill the other months' data.

Step 8

Click “Start Design.”

Step 9

Most homes will be able to utilize the AI-Assisted design tool. Identify the correct home, align it with the tool’s crosshair and click "Run AI Design." If you are working in a market where the AI-Assisted tool does not function seamlessly, you can toggle to "Edit" mode.

Step 10

Click on the modules that you want to include in the design. You will notice the system size, offset, and production all change in real-time. Update Electric Bill pricing and Annual Usage that suit your customer’s needs. You can also select the type of panel that goes into the system alongside the design.

Step 11

Click “Save.”

Step 12

Your AI-Assisted Design is ready with system size details. You can add an inverter andedit escalation,PPW,mounting typeandroof typein this section.

Step 13

Scroll down and turn on the battery toggle to add batteries to your proposal.

Step 14

Choose if you would like to quote a backup battery OR a grid-tied battery here.

Step 15

Add as many rooms or appliances as your customer needs to back up. Select the room or appliance to increase or decrease the quantity. The battery recommendation algorithm will calculate how many batteries the customer needs to back up the added rooms or appliances and increase or decrease the number accordingly.

Step 16

Select your battery. You can increase or decrease the quantity of batteries required for your proposal.

Step 17

If you require additional adders to your quote, scroll down to the “Add-on” section. This section is optional. Click “Choose Adders” to opt for the equipment and click “Done”.

Step 18

You can also provide “Discounts” from the Discount Tab.

Step 19

You can add the down payment amount before selecting your finance options.

Step 20

Scroll down to the financing section of the proposal and select Elios Finance. From the dropdown click on “Select “Utility” and then “Create Account.”

Step 21

Click "Qualify Homeowner" to begin the qualification process.

Step 22

Input the necessary details likeProduct Type, Date of Birth,SSN Number, and more.

Step 23

Click on “Submit.”

Step 24

Once the qualification process is initiated, click “Sync.”

Step 25

Click “Yes”.

Step 26

Once the qualification is successful, the application status will appear in a green tab. Now, select the “Product,” “Product Type” and “Pricing”. Click “Create Quote”.

Step 27

Your Elios finance card will be generated with details of the financing option. Click “Finalize.”

Step 28

Click on“Send Contract Docs” to initiate the document dispatch process.

Step 29

The Sales Representative will receive the contract documents at their registered email address. They should open the email and click“Review and Sign Document.”

Step 30

This action will redirect them to a new browser tab to begin the signing process. After completing the signature, they must click“Submit.”

Step 31

Upon successful submission, a confirmation pop-up will appear, indicating the document has been signed.

Step 32

The customer will also receive an email prompting them to review and sign the document. They should access the email from their preferred email account and click“Review and Sign Document.”

Step 33

Click on “Start” to begin the process.

Step 34

Click“Initial” to apply your initials as required.

Step 35

Once all required fields are completed, click “Submit” on the right-hand panel to finalize the submission.

Step 36

After all signatures are obtained, proceed by clicking“Upload Stipulation Documents.”

Step 37

Click“Upload” to add the required supporting documents.

Step 38

Once the upload is complete, click“Save” to store the documents securely.

Step 39

At the top of the Proposal section, click“Complete Welcome Call” to begin setting up the Welcome Call process.

Step 40

Choose your preferred method for the Welcome Call: eitherIn-PersonorSend Mail. ASurvey URLwill be automatically generated and provided for your use.

Step 41

Once the Welcome Call has been attended and completed, the proposal status will automatically update to“Completed Welcome Call”, confirming that this step has been successfully fulfilled.

Real-World Example

💡 A solar sales rep presents three financing options to a homeowner right at the kitchen table. The customer sees monthly payments for each option side-by-side and picks the one that fits their budget — deal closed in one visit.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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