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Greensky Sales Walkthrough

Why This Matters

A smooth sales process means more closed deals and happier customers. This walkthrough guides you through every step so you can present financing options with confidence and close deals faster.

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Sign in to yourSubcontractorHubaccount with your username and password.

Step 2

Click on the "New Customer" button at the top of your screen to create a new lead.

Step 3

Input thecustomer’s addressandbasic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type and assign it to a user by clicking “Assign To”. Fill outsetterandlead sourcedetails, as well as other information.

Step 4

Click “Create customer” in the top-right corner of the page.

Step 5

You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.

Step 6

In the HVAC details tab, you’ll need to select the equipment for the “Good,” “Better,” and “Best” fields.

Step 7

Choose which HVAC your customer wants to proceed with.

Step 8

Click “Calculate SEER” to compare the customer’s existing HVAC system with the new install.

Step 9

Input the details of the customer’s old and new systems. The comparison data will update automatically.

Step 10

Scroll down to the “Adders” section. If your proposal requires add-ons, click “Choose Adders”.

Step 11

Select the adders and click “Done”.

Step 12

You can add “Discount Details” from the Discount section.

Step 13

Scroll down to the financing section of the proposal. You can add a down payment amount by selecting the payment type, down payment value and payment method, then clicking “Update”.

Step 14

Scroll down to the financing section of the proposal and select "Financing (Fully Integrated)". Select “GreenSky” to use GreenSky’s HVAC financing products.

Step 15

Click “Submit Application”.

Step 16

Select the method either via “In-person” or “Email" and thenclick on “Send.”

Step 17

Select the type ofplan, entercustomer informationand other pertinent details. Click on “Submit.”

Step 18

After successful submission, click “Sync Quotes.”

Step 19

Click “Yes” to continue.

Step 20

From the dropdown, choose the appropriate plan and click“Add Loan.”

Step 21

Once the finance card is generated, click on "Finalize."

Step 22

Click “Sign Installer Document."

Step 23

Select the required checkboxes and click “Next.”

Step 24

Click on “Sign via Subhub Sign.”

Step 25

Click “Open,” this will redirect you to a new tab for signing.

Step 26

You will be redirected to a new tab to proceed with the signing process. Click “Start.”

Step 27

Click “Sign.”

Step 28

Enter the required information and click “Adopt and Sign.”

Step 29

Click “Next.”

Step 30

Click “Submit” to finalize the signing process.

Step 31

You’ll have the option to combine all PDFs into a single file or keep them separate. Make your selection and click “Submit.”

Step 32

Once the document is signed, a confirmation tab will appear.

Step 33

The “Signed” status will now be reflected on the finance card, indicating the process is complete.

Real-World Example

💡 A new sales rep follows this walkthrough during their first customer meeting. With each step laid out clearly, they present financing options confidently and close the deal on the first visit.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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