Why This Matters
Financing options can make or break a deal. When your finance integration is set up correctly, your sales team can present customers with payment options in seconds — turning 'I can't afford it' into 'Where do I sign?'
What You'll Need
Admin access to SubcontractorHub
Active finance partner integration
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
Sign in to yourSubcontractorHubaccount with your username and password.
Step 2
Click on the "New Customer" button at the top of your screen to create a new lead.
Step 3
Input the customer’s address and basic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type as "HVAC" and assign it to a user by clicking “Assign To”.
Step 4
Click “Create customer” in the top-right corner of the page.
Step 5
You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.
Step 6
In the “HVAC Details” section, select an HVAC for each category-Good, BetterandBest.
Step 7
Choose which HVAC your customer wants to proceed with.
Step 8
Click “Calculate SEER” to compare the customer’s existing HVAC system with the new install.
Step 9
Input the details of the customer’s old and new systems. The comparison data will update automatically.
Step 10
Scroll down to the “Adders” section. If your proposal requires add-ons, click “Choose Adders”.
Step 11
Select the adders and click “Done”.
Step 12
Scroll down to the financing section of the proposal. You can add a down payment amount by selecting thepayment type, down payment value and payment method, then clicking “Update”.
Step 13
Scroll down to the financing section of the proposal and select "Financing (Fully Integrated)". Select “Concert Finance” to use Concert Finance’s HVAC financing products. Note:You can add anexisting Concert Accountby requesting the ID from Concert Finance.
Step 14
Click “Create Account”.
Step 15
Click “Qualify Homeowner”.
Step 16
Enter customer information and acknowledge consent. Click “Submit”.
Step 17
Click “sync status” to update the customer qualification status.
Step 18
Select the rate and click “Create Quote”.
Step 19
Once the finance card is generated, click “Finalize”.
Step 20
Click “Generate Finance Docs”.
Step 21
Click “Send Finance Docs”.
Step 22
Choose “email” to send over the documents over mail or “in person” if you can get the documents signed in real time.
Step 23
Click “Open URL”.
Step 24
You will be redirected to a new tab to proceed with the signing process.
Step 25
Click “Continue”.
Step 26
Enter date of birth and click “Next”.
Step 27
You will be redirected to the signing process page.
Step 28
Acknowledge the checkbox and click “Continue”.
Step 29
Click “Start” to initiate the signing process.
Step 30
Click on the designated space to sign.
Step 31
Click “Adopt and Sign”.
Step 32
Click “Finish”.
Step 33
Click “Continue”.
Step 34
Click “Continue” to pass control.
Step 35
Click “Close” to proceed. The“Signed” status will also reflect on the finance card. You have signed the finance docs successfully.
Real-World Example
💡 A solar sales rep presents three financing options to a homeowner right at the kitchen table. The customer sees monthly payments for each option side-by-side and picks the one that fits their budget — deal closed in one visit.
Pro Tips
Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support — they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.
Troubleshooting
Problem | Solution |
Setting doesn't appear | Make sure you have admin access and the correct permissions enabled. |
Changes not saving | Refresh your browser and try again. Check your internet connection. |
Feature not working as expected | Clear your browser cache or try a different browser. Contact support if the issue persists. |
Change Log
Date | Change |
May 2026 | Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting. |


