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Homepro Finance Change Order Process

Why This Matters

Financing options can make or break a deal. When your finance integration is set up correctly, your sales team can present customers with payment options in seconds — turning 'I can't afford it' into 'Where do I sign?'

What You'll Need

  • Admin access to SubcontractorHub

  • Active finance partner integration

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Click“Unfinalize” in the HomePro Finance section.

Step 2

Make the desired or required changes to the proposal to update the pricing.

Step 3

Click“Finalize” again to update the loan amount.

Step 4

Click“Change Order.”The change order email will be sent to the customer. Note:Youcannotclick“Initiate Funding” without completing a Change Order. An error message will appear requiring you to run the Change Order first. Note:If sending the Change Order documents in person, click“Change Order” again, select“In Person,” then click“Send.”

Step 5

Click“Copy URL” or“Open URL” to access the contract and complete the Change Order signing process.

Step 6

A message about the updated financed amount will display to the showing customer both the“Current Financed Amount” and the“New Financed Amount.”Click“Continue” to proceed or“Reject Change Order Request” if revisions are needed.

Step 7

After the Change Order is completed, return to the proposal and click“Sync Quote” in the HomePro Finance section to update the financing status details. Note:The HomePro Finance section will display the status of the Change Order request. After the Change Order request is accepted and completed, the“Change Order” button will be disabled again, and you can continue with the proposal as normal.

Real-World Example

💡 A solar sales rep presents three financing options to a homeowner right at the kitchen table. The customer sees monthly payments for each option side-by-side and picks the one that fits their budget — deal closed in one visit.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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