Why This Matters
A smooth sales process means more closed deals and happier customers. This walkthrough guides you through every step so you can present financing options with confidence and close deals faster.
What You'll Need
Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
Log in to your SubcontractorHub account.
Step 2: Click “New Customer”.
Step 3
Add all the details and click “Create Customer”.
Step 4
Click “View Detail”.
Step 5
Click “Utility” and select the preferred utility provider from the dropdown.
Step 6
Scroll down and enter the client’s KWh usage. You can either input the monthly or the annual usage data.
Step 7
Once you have input the values, click “Start Design”.
Step 8
Using the AI-Assisted design tool, identify the correct home, align it with the tool’s crosshair and click "Confirm".
Step 9
Select the modules you want to include in the design, and you’ll see the system size, offset, and production update instantly in real time. Adjust the electric bill pricing and annual usage to match your customer’s requirements. You can also choose the panel type to be used in the system as part of the design process.
Step 10
Click “Save”.
Step 11
Your AI-Assisted design is ready with system size details.
Step 12
Scroll down to the battery section and turn the toggle on. Select the preferred battery from the options.
Step 13
Next, scroll down to the adder section and select the preferred adders from the options and click "Done".
Step 14
Once the adders are finalized, scroll down to the financing section. Add the down payment amount and click “Update”.
Step 15
Select “Aven” from the fully integrated financing options.
Step 16
Fill out all the mandatory information, including first name, last name, email, phone, and employment status.
Step 17
Scroll down and click “Get Pre-approved”.
Step 18
You will get to see two amounts: Amount Requested and Max Qualified Amount.
Step 19
Click on your preferred option to expand the dropdown. You will see the available terms. Click the term of your choice.
Step 20
Click “Finalize”.
Step 21
Your quote is now finalized, which will be confirmed by a green Finalized sign. However, if you want to start over from scratch and create a quote with new information, click “Start Over”. This will wipe all previous information and let you create a different quote using new information.
Note: To use the option to start over, you have to un-finalize the existing quote. In order to do that, click the green “Finalized” status.
Once you remove the finalized status, your finance card will show a blue Finalize button. Now, you will be able to create a new quote using the “Start Over” option.
Step 22
You can also click “Change Term” to edit the term of payment in the quote.
Note: If the address in the proposal is not supported by Aven, you will receive an alert saying “Aven Finance is not supported in this state.”
Step 23
Click “Go to Lender Portal”.
Step 24
Click "Yes".
Step 25
Select if the customer will apply for financing in person or receive an email with the qualification form. For this walkthrough, we have chosen “In Person”. Click “Send” after selecting the “In Person” option.
Step 26
Click “Open URL”.
Step 27
Once the URL opens, type the phone number and click “Check Your Offer”.
Step 28
Click “Continue”.
Step 29
Fill out all the information and click “Continue”.
Step 30
Fill in the pre-tax household income and click “Continue”.
Step 31
Select the preferred rate and number of payback years and continue to the next step.
Step 32
You can either choose to provide information regarding demographics or skip to continue.
Step 33
Once the cash amount shows up, click “Continue” to proceed.
Step 34
Add the required information on the next page and click “Continue”.
Step 35
You will be directed to a page where you can select a date and time of consultation.
Step 36
Come back to your SubcontractorHub proposal and click “Sync Quote”.
Step 37
Once the quote is synced, the finance card will show “Qualified”. Additionally, you will see the status of your application.
Real-World Example
💡 A new sales rep follows this walkthrough during their first customer meeting. With each step laid out clearly, they present financing options confidently and close the deal on the first visit.
Pro Tips
Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support, they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.
Troubleshooting
Problem | Solution |
Setting doesn't appear | Make sure you have admin access and the correct permissions enabled. |
Changes not saving | Refresh your browser and try again. Check your internet connection. |
Feature not working as expected | Clear your browser cache or try a different browser. Contact support if the issue persists. |
Change Log
Date | Change |
May 2026 | Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting. |