As an administrator, you could decide to permanently hide "Out of policy" services in search results.
🧑🏽💻 On your desktop computer:
Click on your profile picture
Click on the "Users" tab
You can search for the user in question by directly entering their name in the search bar. You can also sort the displayed profiles using the available filters: "First Name - Last Name", "Roles", "Status" and "Service"
Click on the concerned profile
On the left sidebar, choose the "Authorizations" section
Uncheck the "Can see off-policy offers" box
Click on the "Save" button
Home > Profile picture > Users > Profile
☝️ Note: when performing a search, you have the option to temporarily show or hide "Out of policy" services. To do this, please click on the "Within policy" filter once a travel service search has been initiated.
🧐 To know: feature only available on desktop for users with an "administrator" role on the platform.
📌 To learn how to book an "Out of policy" service, please consult the following article.
🟠 Caution: as long as a booking request is not validated by a manager / approver, it is not effective.