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How should I prepare a package for delivery?

Here's a short list of things you should keep in mind when you're preparing your first package for delivery:

Proper packaging helps ensure your orders move smoothly through swftbox's delivery network.

Package size and weight

  • Standard maximum weight: 7 kg

  • Packages exceeding standard size or weight are considered oversized and may incur an additional AED 15 fee.

Shipping labels

  • Print your label from Control Room.

  • Labels-Default size is A6 (10.5 x 14.8 cm). Other options, including square, mini, and A6 alternate, are also available.

  • Attach the label on a flat, visible surface of the package.

Sealing and packing

  • Seal all sides with industrial-grade tape.

  • Poorly sealed packages may be rejected at pickup.

  • swftbox provides free polybags for standard items.

Good to know

  • Custom packaging is allowed as long as it meets the size and sealing guidelines.

  • Always double-check the weight before entering it in Control Room to avoid flagged orders.

Need help? Reach out to us via the chat icon or WhatsApp.

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