This guide is meant for families who are a part of a school- or district-wide TalkingPoints account.
If your entire school or district uses TalkingPoints, you are automatically subscribed to messages from your child's teachers and administrators via SMS text! However, you can also download the TalkingPoints for Families app and receive app notifications instead. Read our step-by-step guide to learn how to log in for the first time, and send your first message!
Log In
Step 1: Select the language you would like to send and receive messages in.
Step 2: Type in your cell phone number.
Step 3: Check your text messages for a 5-digit verification code from TalkingPoints. Enter the verification code to continue.
Common Login Issues
Why am I being asked for a class code?
The system needs some time to match your profile to your student. Please wait two days for the information to appear in the app, then return to this guide. The information will appear automatically, no need to delete the app,
It has been over 2 days, and I'm still being asked for a class code. What now?
This is usually a sign that your school does not have your most up-to-date cell phone number listed! Please contact your school's front office to ensure the phone number you entered is the same one they have on file.
Complete Your Profile
Step 1: Tap the 'Settings' tab.
Step 2: Tap 'Personal info' – the first option under Settings.
Step 3: Make your changes to any of the following:
Profile photo: Tap ‘Add profile photo’ to add your photo. To update your profile photo, select ‘Change profile photo’ under your current photo. Then, you can either take a picture or select one from your gallery.
Language: Tap on your current language, then select a new language.
Step 4: Tap ‘Save.’
If your information appears gray and you need to update your name or phone number, please contact your school's front office. The information will be updated in TalkingPoints after 2 days of the change within the school's system.
Send a Message
Step 1: Tap the 'Send a message' button from either the home page or 'Messages' tab.
Step 2: Under your student's name, select the teacher you wish to contact.
Step 3: Write your message, and tap the send button. The teacher will be notified of your message.
When the teacher replies, you will receive a notification via the app.
You can also tap the '+' button to the left of the message to take a photo, send a video, or choose a photo from your gallery.