Have you already downloaded the TalkingPoints for Families app? If so, read our step-by-step guide to learn how to log in for the first time, personalize your settings, and send your first message!
Log In
Step 1: Select the language you would like to send and receive messages in.
Step 2: Type in your mobile phone number (required) and your email address (optional).
Step 3: Check your text messages for a 5-digit verification code from TalkingPoints. Enter the verification code to continue.
Step 4: Join your student’s class! Input the 6-digit class code. If you do not know the class code, ask the teacher.
If your teacher or school says there is no class code, this means that classes are being synced automatically. Please wait two days for the information to appear in the app, and then skip to the 'Send a Message' section of this article.
Step 5: Enter your student's name and your relationship to the student. If you are the student, select 'Student.'
Complete Your Profile
Step 1: Tap the 'Settings' tab.
Step 2: Tap 'Personal info' – the first option under Settings.
Step 3: Make your changes to any of the following:
Profile photo: Tap ‘Add profile photo’ to add your photo. To update your profile photo, select ‘Change profile photo’ under your current photo. Then, you can either take a picture or select one from your gallery.
Name: Tap on the name field and enter your name.
Phone number: If your phone number ever changes, tap the 'Update' button. Enter your new phone number, then the 5-digit verification code to complete the change.
Language: Tap on your current language, then select a new language.
Step 4: Tap ‘Save.’
If any of the information is grayed out and cannot be edited, this means your information is coming directly from your school or district. Please reach out to your school's front office to make the necessary changes.
Send a Message
Step 1: Tap the 'Send a message' button from either the home page or 'Messages' tab.
Step 2: Select the teacher you wish to contact.
Step 3: Write your message, and tap the send button. The teacher will be notified of your message.
When the teacher replies, you will receive a notification via the app.
You can also tap the '+' button to the left of the message to take a photo, send a video, or choose a photo from your gallery.
Join Another Class
Step 1: Tap the ‘Settings’ tab.
Step 2: For an existing student, tap their name, and then 'Join a class.' Or, if you’d like to join a class for another student, start by tapping 'Add new student.'
Step 3: Enter the 6-digit class code. If you are adding a new student, you will also need to enter the student’s information.
