All Collections
Families
For contacts and students using TalkingPoints.
30 articles
Families: How to Contact SupportLearn how to access our informational guides for families, and contact our TalkingPoints Support team.
Building Strong Relationships with TeachersGet some tips on building and maintaining strong relationships with your child's teachers.
Change Your Language for Students (Family App)Learn how to change your preferred language as a student.
Change Your Language for Students (SMS Text)Change your language as a confirmed student using SMS text.
Change Your Number for StudentsChange your number as a student.
Getting Started Guide for FamiliesLearn how to log in, complete your profile, send your first message, and join additional classes on the TalkingPoints for Families app.
Getting Started Guide for Partnered FamiliesLearn how to log in, complete your profile, send your first message, and join additional classes on the TalkingPoints for Families app.
How can I change my notifications settings? (Families)Enable notifications in the TalkingPoints Families app and use our notification troubleshooting tool.
Join New Groups As a StudentLearn how to join new groups as a student.
Join TalkingPoints As a StudentLearn how to join TalkingPoints if you are a student.
Joining A Class Using Class CodesLearn how to add a class code via the TalkingPoints Families app or SMS text.
TalkingPoints for Families on the WebLog in to your TalkingPoints Families account on the web, and learn how to enable desktop notifications.
What are the benefits of the Families app?Learn about the extra benefits of the Families app.
Download the Families AppAccess and share the TalkingPoints Families app links.
How can I switch from the Family App back to SMS text messages?Learn how to switch your notifications from in-app to text messages.
How To Enable Shared Messaging for FamiliesLearn how to participate in a group message with your teacher and other family members!
How to Remove Conversations (Families)Remove message threads from your view in the Families mobile app.
Leave a ClassLeave a class is for family app users whose teachers are using the free version of TalkingPoints.
Leave and Rejoin a ConversationLeave a chat with a particular staff member or the school in order to curate the messages you receive from TalkingPoints.
Opt Out and Rejoin TalkingPointsOpt out of TalkingPoints via SMS text or the TalkingPoints Families app.
Send a Message using the TalkingPoints For Families AppLearn about suggested replies and initiating conversations with your teachers.
Speech-to-Text in TalkingPoints for FamiliesLearn how to speak into the microphone and send transcribed messages to teachers.
TalkingPoints Ed 101: Defining US Educational Terms for FamiliesAnalyze how the TalkingPoints Ed 101 feature is increasing understandability for families by defining terms specific to the US educational system!
Text-to-Speech in TalkingPoints for FamiliesLearn how to listen to messages in the Families app.
What if I can't understand the translation?Learn how to view messages before they are translated, and request a better translation in the TalkingPoints for Families app.
What is the "help me understand this message" button?Determine how to seek an automatic translation to better comprehend messages from families.