Teachers and staff can see whether a message was delivered by looking at the gray checkmarks below a message or announcement. This shows how many families your message went to, whether by text or app.
Read receipts, distinguished by their blue checkmark color, are different in that they show how many families using the TalkingPoints for Families app read your message. For families using the app, read receipts go both ways.
Read receipts are not available to view for SMS-subscribed families, as TalkingPoints has no visibility into individual phones.
Families using the TalkingPoints for Families app can also see when you have read their message. Please keep this in mind when opening messages from families.
Viewing Read Receipts
Step 1: Click on the checkmark area below the message or announcement.
Step 2: The 'Sent' tab indicates all the contacts the message was delivered to.
Step 3: The 'Read on app' tab indicates families using the app who have opened the message.
