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Read Receipts

Learn how to identify message delivery status and whether families using the app read your message.

Updated over a month ago

Teachers can see whether a message was delivered by looking at the gray checkmarks below a message or announcement. Read receipts, distinguished by their blue checkmark color, are also available for any families using the TalkingPoints for Families app.

Read receipts are not available for SMS-subscribed families, as TalkingPoints has no visibility into individual phones.


Viewing Read Receipts

Step 1: Click on the checkmark area below the message or announcement.

Step 2: The 'Sent' tab indicates all the contacts the message was delivered to.

Step 3: The 'Read on app' tab indicates families using the app who have opened the message.

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