Teachers + Staff
For teachers and staff within a paid TalkingPoints account.
63 articles
Classes vs. Groups
Getting Started Webinar for School Teachers
FAQ: Questions Families Might Ask You About TalkingPoints
Features to make the most of TalkingPoints
Getting Started Guide: School and District Teachers
How to create a password to login on mobile (SSO)
What to Expect the First Days of TalkingPoints
Microsoft SSO Verification for mobile
Sample Family Engagement Plan
TalkingPoints Ed 101: Defining US Educational Terms for Families
Direct Messages vs. Announcements
How can I attach documents to a message?
How can I download conversations with families?
How do I know if families have read my messages?
How do I schedule a message?
How do I send a message to just one of my student's contacts?
How do I send a message to multiple people?
How Teachers Can View Each Other's Messages
How to Delete Messages (Teachers and Admins)
How to Remove Message Badge Notifications
How to Create and View Message Templates
How to set up an auto-reply
How to tell which family member you're messaging with
Mark All Messages as 'Read'
Merge Fields to Personalize Messages
Read Receipts
TalkingPoints Shared Messaging for Families Explained
View Messages from Previous School Years
Why can't I edit/delete announcements?
Why wasn't my message delivered or sent?
Nickname a Class
Adding Existing Students to a Group
Contact Statuses: Left Chat, Unsubscribed, Opted Out
Delete a Group
Deleting a Student From a Group
Editing Contact Home Language
How can a Family Member Switch from the Family App to SMS Text Messages?
Manually Adding Students to a Group
Sort through Students by First or Last Names
Understanding ELL Status
Why can't I add students/classes?