The instant Help Me Understand button flags grammatical errors for incoming messages from families. Instead of waiting for one of our human translators to provide a better translation, this tool provides an automatic translation for increased comprehension.
Web:
Step 1: If the message in English is unclear, click the 'question mark' icon to better understand the message.
Step 2: Either a new translation will generate or the option for our team to further review will appear.
Step 3: If the translation is still unclear, click the option to send it to translation for further review.
Mobile:
Step 1: If the message in English is unclear, click the 'question mark' icon to better understand the message.
Step 2: The new translation generates instantly.
Step 3: If the translation is still unclear, click the option to send it to translation for further review.
