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Why can't I make changes to my account?

Learn about why you cannot make changes to your account and who can help you.

Updated over 10 months ago

If your school or district imports any information into your TalkingPoints account through Clever or ClassLink, there are certain capabilities that may not be available to you as a teacher, as opposed to an administrator. As the saying goes, "Too many cooks spoil the broth"--meaning an account where everyone can do everything would get way too confusing and difficult to manage. That's why we assign a few admins to each account who can make higher-level changes.

This could apply to:

  • Adding

  • Editing

  • Deleting

  • Students

  • Contacts

  • Classes

This could look like:

  • Buttons appear in some areas but not others. If it's not there, you can't do it.

  • A notification to "Ask admin to..."

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