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Why can't I make changes to my account?
Why can't I make changes to my account?

Learn about why you cannot make changes to your account and who can help you.

Updated over a month ago

If your school or district imports any information into your TalkingPoints account through Clever or ClassLink, there are certain capabilities that may not be available to you as a teacher, as opposed to an administrator. As the saying goes, "Too many cooks spoil the broth"--meaning an account where everyone can do everything would get way too confusing and difficult to manage. That's why we assign a few admins to each account who can make higher-level changes.

This could apply to:

  • Adding

  • Editing

  • Deleting

  • Students

  • Contacts

  • Classes

This could look like:

  • Buttons appear in some areas but not others. If it's not there, you can't do it.

  • A notification to "Ask admin to..."

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