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Setup Availability Overrides

Availability overrides feature description

Control your availability for special dates and exceptions

Your schedule doesn’t stay the same every day—and your booking system shouldn’t either. Availability Overrides let you adapt your working hours for specific dates, whether you're closing for a holiday, extending hours during busy periods, or handling one-off changes.

Instead of modifying your regular schedule, you can apply temporary changes that ensure your availability always reflects what’s actually happening in your business.


How it helps your business

  • Handle holidays and special schedules without changing your default setup

  • Block bookings on days when your service is unavailable

  • Open extra time slots during peak demand

  • Keep your availability flexible while maintaining consistency

  • Clearly communicate schedule changes to customers


How it works

Your default availability defines your regular working hours. Overrides step in when something changes—adjusting your schedule only for specific dates.

  • Create an override for a specific date or date range

  • Decide how that date should behave:

    • Mark it as unavailable to block bookings completely

    • Mark it as available to open bookings beyond your usual hours

  • Add a name and description to give context (e.g., holiday closure or special hours)

  • Once applied:

    • The override takes priority over your default schedule

    • Customers only see the updated availability when booking

This ensures your booking system always reflects your real-world operations—without needing to reconfigure your entire schedule.


Required

Before you can use this feature, make sure that:

  • You are on a Pro or Full plan

  • A default availability schedule is already configured. In Settings → Availability → Override Availability

  • Your Web Booker is active to accept bookings


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