Keep the way your customers book. Upgrade the way you dispatch.
Many passengers still prefer the traditional way: fill in a form on your website, enter the destination and request a quote. The quote flow keeps that familiar experience. Behind the scenes, every quote becomes part of your modern dispatch system, so nothing falls through the cracks. Once a quote is accepted, it automatically turns into a booking, ready to assign to a driver.
How it helps your business
Familiar for your customers: passengers keep booking the way they're used to, by requesting a quote on your website
Modern dispatch behind it: quotes live in the same system as the rest of your bookings, with no separate spreadsheets or inboxes
Accepted quote, instant booking: once a quote is accepted, it turns into a booking automatically, with no retyping
Price each ride yourself: quote special rides individually, from airport runs to events and long trips
Professional from the first click: passengers get a confirmation email straight away
How it works
The quote flow has its own request form, separate from your normal Web Booker. It collects all the booking information but never shows a price.
The passenger fills in the form through the quote link on your website.
You receive an email about the new request, and the passenger receives a confirmation email listing the ride they asked for.
You open the request, accept it, set the price and complete (finalize) it.
The request becomes a confirmed booking and appears in your Dispatch Panel, ready to assign to a driver.
If a quote hasn't been accepted as pickup gets closer, the customer is reminded automatically.
Required
Before you can use this feature, make sure that:
You're on a Pro or Full plan
You open Settings > Job Process and find the Requests and quotes section
You set Reminder hours before pickup for unaccepted quotes
The quote link is added to your website (it is separate from your normal Web Booker link)
Your admin email is set up, so you receive new requests
You click Save at the top right