The Dispatch Panel is the central hub for managing and monitoring all taxi bookings. It allows you to track jobs throughout their lifecycle, assign drivers, and oversee operations in real time. From newly created bookings to completed or canceled trips, everything is organized into clear status tabs. This section is essential for ensuring smooth dispatch operations, timely driver allocation, and effective job management across your entire fleet.

Access this Section by clicking on the Dispatch Panel icon from the left sidebar

The Job Status Tabs in the Dispatch Panel help you organize and track bookings based on their current stage in the workflow. Each tab represents a different status, allowing you to quickly filter and manage jobs efficiently.

In this tab, you can view all planned jobs that are ready to be assigned to a driver.

For every job the following information is shown:

Click any job row to open the job details screen with all available information for that ride.​

The Todo tab displays jobs that have been assigned to a driver but are not yet completed.

For every job the following information is shown:

The Completed Jobs tab shows all bookings that have been successfully completed.

For every job the following information is shown:

The Canceled Jobs tab lists bookings that have been canceled.

For every job the following information is shown:

Creating jobs in the dispatch panel is available on the Full plan

This section allows you to manually create a booking as an admin or owner, instead of relying on bookings made by customers through the Web Booker. It is useful for handling phone bookings, walk-ins, or internal scheduling where you need full control over entering trip, passenger, and payment details.

Click on "Add Booking" from the top right corner of the dispatch panel section.

then fill in the Required Detail

once a job is created it shows up in the To assign tab section. You can access this by clicking on a job.

This feature is available on the Pro and Full plans.

The Job Dispatch feature allows you to assign a booking as job to a driver either manually or automatically.
It ensures that jobs are efficiently distributed based on driver availability and system logic.

You can access the dispatch options by clicking on a job from the list in the “To assign” tab or Click the three-dot menu on the right side of the booking row and select Assign driver.

From the booking details popup, you can dispatch a job using two options:

This opens the driver assignment window where you can assign the booking to an existing driver or create and assign a new driver.

Once you click Assign driver, a popup window opens displaying your available drivers. Drivers are categorized using filters:

Select the driver you want to assign and confirm the assignment.

If the selected driver is already connected to your Fleet, the booking is immediately assigned and becomes available to the driver.

If the driver is not yet part of your Fleet, you can create and assign them directly from the assignment window without leaving the booking.

Enter the driver's name and choose how you would like to send the booking:

If you would like to save the driver for future bookings, enable "Add this driver to this fleet" before assigning the booking. When enabled, the driver will be added to your workspace and their contact details will be saved, allowing you to select them directly for future assignments. You can also new driver from the Team sections.

After receiving the secure booking link, the driver can open it to view and process the assigned job.

Automated job dispatching is available on the Full plan

This option allows you to automatically offer a booking to multiple drivers at the same time without manually selecting a specific driver.

To start an automated dispatch, select the booking and click Auto dispatch, or use the three-dot menu on the right side of the booking row and select Auto dispatch.

A popup window will open, displaying the available automated dispatch methods.

This option creates a secure job offer link that can be shared with a group of drivers. The first driver to accept the offer receives the booking.

Click Send as auto dispatch link to activate the dispatch.

Once activated, TaxiWebBooker generates a dispatch link that can be shared through:

The job remains available until a driver accepts it or the dispatch is manually stopped.

While the dispatch is active, you can:

This option is useful when working with external drivers or driver groups where the first available driver can accept the booking.

Allows you to dispatch the job to a selected driver fleet. You can choose a fleet from the set of workspaces in your TaxiWebboker account. Click “Auto dispatch to fleet” to proceed.

You can unassign a job from the selected driver. By click on the job in the "Todo" tab. then clicking on the Unassign button on the bottom of the job description window. Click the three-dot menu on the right side of the booking row and select Unassign driver. Once unassigned the job moves back to "To assign" tab

This feature is available in the Full plan

This section provides a real-time map view of your drivers, helping you monitor operations visually. It allows you to track driver locations, view their availability status, and understand how jobs are distributed across your service area.