Never miss a booking—no matter where it comes from
Not every ride starts online. Some customers call, message, or book through partners—and your operations need to handle them just as smoothly. The Admin Dispatch Panel allows you to create and manage bookings manually, ensuring every job is captured, tracked, and completed within one system.
How it helps your business
Capture offline and manual bookings in one place
Maintain complete visibility across all jobs
Enable operators to respond instantly to customer requests
Ensure no revenue is lost from untracked bookings
Keep dispatching consistent with centralized job management
How it works
A customer calls in for a ride. Instead of managing it separately, your operator simply brings it into the system—just like any online booking.
The operator creates a new job directly from the Dispatch Panel
Passenger details, pickup, drop-off, and timing are added on the spot
The booking instantly appears alongside all other jobs in the system
From there, everything flows naturally:
The job can be assigned to a driver manually or automatically
It follows the same lifecycle as any online booking
Status updates, tracking, and communication remain fully aligned
What started as an offline request is now fully integrated—
visible, trackable, and managed within your standard workflow.
Required
Before using this feature, ensure the following:
You are on Full plan
To create bookings manually from the admin panel, go to Dispatch Panel → + Add Booking
Operators are added to handle manual booking creation
Driver setup and dispatch workflows are already configured
Required booking details (pickup, time, passenger info) are defined
Learn More
How to create a manual booking from the dispatch panel
Adding operators in the member section