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Request and Manage Staff Documents with the Staff Profile

Create Folders and request documents from staff, such as vetting and references. Admin can also edit staff emails or names.

Updated in the last 15 minutes

What is the Staff Profile?

The Staff Profile feature allows administrators to edit staff names/emails, securely request or directly upload and store important staff documentation, with automatic file expiry reminders, in one central place. This supports compliance, reduces paperwork and supports you to keep key records such as certifications and vetting up to date and easily accessible.

Common document types include:

  • Fire safety certification

  • Garda / police vetting

  • Qualifications and certificates

  • References

  • Child protection and safeguarding training

How do I access the Staff Profile?

Go to Staff > Select Documents

Within the Documents section, you will see pre-defined folders such as:

  • First aid safety

  • Fire safety training

  • Other compliance-related categories

You can create new folders by selecting Add Folder (top right hand corner)


How do I request a document or upload without requesting?

  1. Using the three grey dots next to the relevant folder, select Request File.

    Note: If in the Staff List section, Request File will be in the top right hand corner

  2. Add a Link Expiry* date (required)*

  3. Add an optional File Expiry** date for documents that have one (e.g. First Aid Certificates) to receive a reminder before it expires

  4. Include an optional note for the staff member(s)

  5. Select one, multiple or all staff.

    NOTE: After creating a request, an admin can upload files directly to the relevant staff profile. Alternatively, when submitting the request, the admin can select the main admin name and upload files under the main admin profile.

    The main admin profile is included as an option during the request process so that administrators can upload documents themselves without needing to send a request to another user. However, where possible, it is recommended to request documents from the relevant staff member, this way, admin can upload relevant files to each individual staff profile. This ensures documentation remains clearly organised and segmented by staff.

  6. Click Submit Request

The selected staff will receive an email*** with a secure link, allowing them to upload documents - see below for more information.

How do admin upload files?

After requesting files, admin can upload documentation on behalf of staff member(s).

  1. Select Staff > Documents

  2. Select the relevant folder name

  3. Select upload next to the relevant staff name


Link Expiry Date (Required)*

The link expiry date relates to the request link, not the folder or files therein. The link will expire after the selected date to support data protection and ensure staff do not have indefinite access to upload documents. The link expiry date is mandatory.

File Expiry Date (Optional)**

Once a file expiry date is set, TeachKloud will remind admin 30 days and 1 day before the expiry date. It will also send a final reminder on the expiry date set. You can unsubscribe from these emails but please note once unsubscribed, it is not possible to resubscribe.


Important Note on Staff Email Access***

If staff you'd like to use an alternative staff email to request files for a specific staff member of all staff, you may consider creating a non-operational room to facilitate inviting staff using alternative emails without giving them access to rooms with children's data:

  1. Create a non-operational room called Admin or Office (or similar)

  2. Go to Staff > Staff List

  3. Invite the staff member using their preferred email (in line with your policies)

  4. Assign them to the non-operational room

  5. They will need to create an account using that email via the TeachKloud: Childcare App. When setting up the account, advise them to include a clear marker in the name (e.g. Mary Smith (Admin)), so that the profile is easily identifiable when requesting files

    You can then request files from this specific staff profile

This ensures they can submit requested documents while having no access to child data, as this profile is restricted to a non-operational room using the alternate email.


How do I edit staff names and emails?

Go to Staff > Staff List, using the three grey dots to select Staff Profile

Did you know? TeachKloud also has an Educator Profile which allows staff to share their photo, work experience and a short introduction with parents!
It’s a great way for parents, especially new parents, to get to know the team.

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