When to Archive a Child Profile
A child has graduated or permanently left your service.
How do I Archive a Child's Profile?
Archiving children does not auto-reduce your subscription. After archiving, please email us at least 2 working days before your next renewal to reduce your subscription.
Using the web interface:
Select Children > List of Children
Select the the three grey dots > Archive Child
My Subscription has Been Cancelled, so I Cannot Access the Archive List. How Can I Archive Children before Resubscribing?
Select Childcare Pays
Select the three grey dots, next to the child you wish to archive > archive
After archiving all relevant children, select Purchase Plan here.
How do I View the Archive List or Unarchive a Child Profile?
Using the navigation bar to the left of your screen, select, Children > List of Children
Select Archive List
Select the three grey dot’s [right of your screen] next to the child you would like to unarchive
Select Unarchive Child