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I have forgotten my password, what do I do?
I have forgotten my password, what do I do?

Reset Your Password: TeachKloud for Parents App

Updated over a week ago

If you receive a message, stating that your email and/or password is incorrect, you will need to follow the below instructions to gain access to your account. However, if you have not created an account on TeachKloud, you will need to download the app, scroll down and select 'create an account.'

Reset Password: Log In Page (See Screenshot Below) - If you do not have a TeachKloud account, create one on the app, you cannot reset a password for an account that does not exist

  1. Go to the log in page of the app and select forgot password

  2. Enter your email (the page will then display box, asking you for a code) - please ensure the email you use to reset the password is the same email you were invited with

  3. Check your email (inbox and/or spam/junk folder) for the code

  4. Enter the code into the TeachKloud app (see second screenshot below)

Please Note: if you have not created an account on TeachKloud, you will need to download the app, scroll down and select 'create an account.' It is not possible to reset a password for an account that does not exist.

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