Please note: You will need continuous access to your registered email on TeachKloud, in order to use 2FA.
Why Two Factor Authentication (2FA)?
We are committed to ensuring the highest level of security for all users of the Web Interface for Management. As part of our ongoing efforts to protect your information and enhance the security of our platform, we have enabled Two-Factor Authentication (2FA).
Two-Factor Authentication adds an extra layer of security to your account by requiring not only a password and username but also a unique token that is sent via email when you sign in.
How do I turn on Two Factor Authentication (2FA)?
To turn on Two Factor Authentication (2FA) for your Web Interface account, please follow these steps:
Log into your specific Interface account
Select account settings here or select the drop down arrow next to your name (top right hand corner) > account settings
Toggle the button, next to Enable 2FA, to on (it should turn green green) and select update details (see screenshot below)
Log out by selecting the arrow in the top right hand corner
Log back in and you will be asked to provide a code that was sent to your email. You will need to complete this step every time you log in
Please make sure to keep your email up to date. If you need to change your administrator account email (e.g. the email that was first used to create the account), please contact us. Assistant administrator accounts can be managed (remove or provide access) by the administrator here.
