We recommend that you charge your device(s) at the end of each shift so that it is at full battery for when it is next needed.
Please note:
The battery life should last around 12 hours, but this can be shorter when working in areas with poor signal
It takes 6-8 hours for the device to fully charge
How to charge your device
You'll be provided with a moveable charging case that can charge up to 10 devices. This can be plugged into a wall socket. The charging case has 10 USB-C cables that connect from the case to your devices.
Plug the connector from your charging case into a plug socket.
Take your Wearable and find the charging port on the bottom of the device.
Slot one USB-C cable from the charging case into the device.
One or three LEDs should now start to fade on and off green slowly.
One LED means it's on charge.
Three LEDs mean that it is both uploading data about usage and is on charge.
Once secure with the LED(s) fading in and out, slot the USB-C cable into the foam snugly.
Please note: We do not recommend that you charge the device off of a van or other vehicle. Please use the case and cables provided by Tended.
How to use a power bank with your device
You can now power your device whilst in use.* To use this feature:
Hold down the middle button on your device.
At the same time, plug the charging cable in.
You should now be able to use your device whilst being charged via an external power bank.
* for any device on firmware 02.06.17 or above. To find out if your device supports this, please reach out to us via the methods below and we will be happy to check for you 😊
Any questions or issues?
We're here to help! Simply pop us an at email support@tended.co.uk, WhatsApp us on 07713682625 or drop us a message via live chat from the blue bubble in the corner of this page or within the Dashboard 😊