💡 Please note: Devices will need to be put on charge to receive a new update to their firmware. Find more out about updating your device here 👈
Firmware version - 02.08.06
This update focussed on improving the devices accuracy confidence in line with Network Rail requirements.
💡 Tended tip
Find more out about device accuracy and the associated alerts:
Devices have been updated with an increased accuracy confidence level
Device operates at 95% confidence, meaning fewer false positive and negative safe zone alerts, meaning users can be even more confident with the alerts
Logging device position at 4 times per second, meaning safe zone alerts are much quicker
Improvements have been made to device SIM recognition, meaning a faster time to reach cellular connectivity
We've implemented stability improvements, so fewer internal errors while in use
Developed how we track and report devices' battery levels to the Dashboard for increased accuracy
Firmware version - 02.08.04
This update focussed on a change to device behaviour to make it clearer for the user when the device needs to enter the safe zone for the first time, and when the device is not assigned to a live site on the Dashboard.
As before, if a device is turned on and connected inside a live safe zone, it'll show 3 green LEDs and the enter safe zone alert.
The user is ready to start work.
If a device is turned on and connected, but is it not assigned to a live site on the Dashboard, the device will show 2 green LEDs and the location LED will flash blue.
The user needs to remain in a place of known safety until they receive confirmation that the site has been made live, on the Dashboard.
If a device is turned on and connected, and is assigned to a live site on the Dashboard, the device will show 2 green LEDs and the positioning LED will fade blue in and out, with two short audio beeps every minute.
The user needs to enter the safe zone for the first time. They'll then receive the enter safe zone alert and 3 solid green LEDs.
💡 Tended tip: Click here to watch a video of this device behaviour in action 👈
Firmware version - 02.07.05
This update focussed on a change to how devices behave when they're in Asset mode. A device in Asset mode will now alert when it exits a safe zone.
Previously with a device in asset mode, you could only follow the live location in the Dashboard. Now, devices attached to on-site equipment in Asset mode will alert when they exit a safe zone so the user knows when equipment leaves its safe working limits.
Any questions or issues?
We're here to help! Simply pop us an email at support@tended.co.uk, WhatsApp us on 07713682625 or drop us a message via live chat from the blue bubble in the corner of this page or within the Dashboard 😊