About the Tended device alerts

Listen to the device alerts and find out what they mean.

Elli Goodman avatar
Written by Elli Goodman
Updated this week

Before you step onto a site your Admins will have set up an area with an access point and safe zones (geofences) which will let your device know where it is safe to work.

The device can emit up to six different sounds.

  1. When you enter a safe zone.

  2. When you exit a safe zone.

  3. When the device turns on

  4. When the device turns off

  5. When the device is experiencing an issue

  6. When the device has low accuracy

We'll go into detail below about alerts and what to do if you are alerted πŸ‘‡πŸ»

Enter safe zone alert

When a user enters a safe zone for the first time four quick consecutive alerts will sound to let you know you're in the safe working area.

Please note: This alert will only sound if the safe zone has been started on the Tended Dashboard.


Exit safe zone alert

The device uses three methods to alert you when you're not in a safe zone.

  • Vibration

  • A loud sound will be emitted

  • The alert LED will flash

Important note: If you receive this alert to step back into the safe zone to stop the alerts and continue working safely.


Status alerts

The device has four other alerts to indicate its status. These are detailed below:

When the device turns on

When the device turns on, two short audio alerts will sound.

When the device turns off

When the device turns off, two short audio alerts will sound.

Device experiencing an issue

In the event the device encounters an issue during use, three long consecutive beeps will sound every 10 seconds. Please speak to your supervisor if this is the case.

Device has low accuracy

If the device's accuracy drops below an acceptable limit three short beeps will sound every 30 seconds and the LED will flash red.

Click here to find out more about the device error alerts.


Any questions or issues?

We're here to help! Simply pop us an at email support@tended.co.uk, WhatsApp us on 07713682625 or drop us a message via live chat from the blue bubble in the corner of this page or within the Dashboard 😊

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