After performing a ticket search in the Portal, you can use several tools to refine, manage, and export your results for review or reporting.
Exporting Ticket Data
You can easily download your results for further use:
In the top-right corner of the results table, click the Export dropdown.
Choose between Excel or CSV format.
Perfect for data analysis, archiving, or internal reports
Viewing Ticket Details on Smaller Screens
On tablets or smaller displays:
Click the ellipses (...) on the far-right side of any ticket row
This will display additional ticket details not shown in the condensed view
Tips for Effective Searches
If no results are found, narrow the date range or include additional filters (such as city or county).
Use the Toggle Search Panel button to expand or collapse filter options.
Avoid overly broad searches (e.g., member code only with no filters) to reduce load times.
Need Help?
If you are experiencing issues or have questions, contact Texas811 support at:
📞888-776-6077