What Is the “Save As Draft” Feature?
The Save As Draft option lets you start a ticket and return later to complete it.
Use Save as Draft if:
You don’t have all the required information yet
You need to confirm the marking instructions
You’re waiting on an address or scope clarification
You get interrupted while entering a ticket
When you select Save as Draft, your ticket is saved to your Ticket Drafts page with a status of Draft so you can easily access it and submit it when you are ready.
This feature helps prevent lost work and duplicate ticket entry.
Save a Ticket as a Draft
Begin entering your ticket as usual.
At any time before submitting, select Save As Draft.
![TX SAVE AS DRAFT 1.mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/cea6fgzx/2467910039/12962434b3d3d2b0c005ce139573/ezgif-5e59d4cedbcc75a0.gif?expires=1794494700&signature=0f1a726861f198c6ee54434d55ad259fba60de83a6f78c3c9e439ea7bd6d8a12&req=diQhEcB%2FnYFcUPMW1HO4zd250ahe73NwFsCZ%2FCisZ5nHNhrab9KtLffHj8P0%0ALMaa%0A)
You can return to it later to complete and submit it.
❗ Important:
Saving a ticket as a draft simply stores it for later. Your ticket will be processed only after you complete it and select Submit.
Where Do Draft Tickets Go?
Saved drafts can be found on the Ticket Drafts page.
🧠 Learn How To:
Need help locating your draft tickets?
Watch the step-by-step walkthrough video in How to Use the Ticket Drafts Page.
Need Help?
If you have any questions, contact the Texas811 support at:
📞 888-776-6077