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Integrating Zoom for your Virtual interview day

Integrate your Zoom account with Thalamus to power your virtual interview day through the Zoom App Marketplace.

1. Account Requirements

You must have an existing paid Zoom account that can accommodate your interview day.

Important: If you are planning to use breakout rooms during your interview day, do not integrate Zoom with Thalamus. Integrating will create a separate Zoom link for each session.

The Authorizing Account must meet the following requirements:

  • Any licensed Zoom account can authorize the app once it is listed on the Zoom Marketplace

  • The account must have Admin Privileges to automatically allow sub-accounts to authorize the app

  • Alternatively, the Zoom Administrator may pre-approve the Thalamus app by following the instructions under How to Pre-Approve Individual Apps

  • If the app is pre-approved, any Program Director, Administrator, or Coordinator may complete the installation and authorization process

  • If your Zoom Administrator cannot pre-approve the app, the Zoom Administrator must be added as a user for your program in Thalamus to complete installation

2. Authorize Zoom

  1. Log in to Thalamus with a permission level that can edit program settings

    • Program Administrator

    • Program Coordinator

    • Program Director

  2. Open Program Settings from the gear icon and scroll to Interview Settings
    ​

  3. Select Edit to enable configuration changes

  4. Navigate to Video Software, select Zoom, then select Authorization, Login

  5. If you are not logged in to Webex, you will be prompted to log in

  6. Select Accept to allow the application to access your account

  7. You will be returned to the Program Dashboard

Alternate Installation Path

You may also access the Thalamus Zoom app directly from the Zoom Marketplace:

  1. Log in to your Zoom account and navigate to the Zoom Marketplace

  2. Search for Thalamus and select the app

  3. If the app is not pre-approved, contact your Zoom Administrator to approve it for your account

  4. Select Visit Site to Install, confirm the required permissions, and select Allow

  5. You will be redirected to Thalamus. Follow the web installation steps above to complete authorization

3. Create a Virtual Interview Session

  1. Create a new session in Thalamus using the Zoom app

  2. Follow the steps in Building Applicant Itineraries and Event Sessions to create a new session, or use Using the Itinerary Wizard to Build Your Interview Day Automatically

  3. When choosing your session location, select Virtual Interview (Zoom)

  4. Save the session with any additional information as desired

Zoom Session.png

Note: Thalamus will then create a Zoom link for this session in the itinerary builder. If you are using the Itinerary Wizard, Zoom will build a link for each session.

4. Zoom API limits

Zoom sets specific limits on creating and updating events through the API.

  • You cannot create or update more than 100 meetings for a user in a single day

  • If concurrent requests (GET, DELETE, PATCH, POST, PUT) are made on a single resource, the request may fail and return a 429 HTTP status code

Note: A concurrent rate limit error can occur in rare cases, such as when the app makes multiple requests in a short interval to disassociate a user from your account. In this scenario, you will receive the message: "Too many concurrent requests. A request to disassociate this user has already been made."

5. Uninstall the Zoom app

  1. Log in to your Zoom account and navigate to the Zoom Marketplace

  2. Select Manage > Installed Apps, or search for the Thalamus app

  3. Select the Thalamus app

  4. Select Uninstall

  5. On the Program page in Thalamus, change the selected virtual interview type at the bottom of the page to Virtual Interview (Manual)

For additional questions or support, please contact our team by emailing customercare@thalamusgme.com.

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